JOB DESCRIPTION

TITLE: ASSISTANT BRANCH MANAGER I 1490 Job # 4621

REPORTS TO: BRANCH MANAGER

SUPERVISES: ALL BRANCH PERSONNEL AS DIRECTED BY THE BRANCH MANAGER

PRINCIPAL FUNCTION:

To maximize sales and profitability by assisting the Branch Manager with all aspects of the individual branch operation in accordance with Company policies and procedures including customer service and satisfaction; directing, training, and developing personnel; and satisfying all housekeeping, merchandising, and operating standards. To assist the Branch Manager in the control of all variable expenses. To promote a pleasant and productive work environment within the branch.

RESPONSIBILITIES:

1. Assume the responsibilities of Branch Manager in the absence of the Branch Manager

2. Maximize customer satisfaction with exceptional service and a quality environment.

3. Assist the Branch Manager in achieving budgeted sales, gross profit, and expense lines within the store.

4. Assist in the selection, training, supervision, and evaluation branch personnel and to insure their attainment of high individual productivity and achievement of the responsibilities and duties contained in their job descriptions.

5. Maintain favorable store/corporate community relations by dealing with customers directly and fairly, representing the store/corporation in positive, results-oriented activities within the community.

6. Assist the Branch Manager to insure that all Company policies and procedures are followed in all aspects of the operations and insure that all branch personnel understand and comply with all state and federal rules, regulations and laws.

7. Working within company policy, preserve the security of all Company assets.

8. As directed by the Branch Manager insure store housekeeping, merchandising and operating standards are maintained to provide a satisfying working and shopping environment.

DUTIES:

1. Maintain personal contact with customers and all employees on the sales floor to insure customer satisfaction and to act as a positive role model for all non-management employees .

2. As directed by the Branch Manager, provide input for performance evaluations for branch personnel.

  1. Provide ongoing training and direction to branch employees.
  2. Ensure that merchandise stock orders are completed as per company guidelines.
  3. Ensure that merchandise is received, priced and merchandised according to company procedures.

6. Insure a regular preventative maintenance and sanitation schedule is followed and all safety procedures are implemented to guarantee the comfort and security of both our employees and customers.

8. Additional duties as assigned by the Branch Manager.